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Maintenance & Support

24/7 Server Management, Backups, and Security Audits

Protect your digital assets and ensure operational continuity. We provide continuous cloud server management, automated daily database backups, software package updates, downtime alerts, and immediate troubleshooting support.

Why It Matters

The average cost of a website outage for a small business is ₹50,000–₹5,00,000 per hour in lost revenue and brand damage. 43% of all cyberattacks target small businesses, and outdated dependencies are the #1 entry point. Without proactive maintenance, a vulnerability discovered today can become a breach tomorrow — taking down your entire customer database and reputation overnight.

43%
SMB Cyber Attack Rate
99.9%
Uptime SLA Target
10×
Prevention vs Recovery Cost
43% of cyberattacks target small and mid-sized businesses
Outdated plugins/packages account for 80% of successful breaches
Average recovery cost of a breach is 10× higher than prevention
99.9% uptime requires active monitoring — not a set-and-forget approach

The Challenge

Many companies deploy a site or app and forget about it. Over time, servers fill up, SSL certificates expire, database storage gets unoptimized, and third-party libraries develop critical security exploits, leaving the business vulnerable to hacks, slow load times, and sudden crashes.

Our Solution

We function as your external CTO and DevOps team. We set up automated server monitors, conduct regular software dependency updates, configure rolling cloud backups, and maintain secure firewalls so your platforms remain online, secure, fast, and optimized 24/7.

Our Process

Our Implementation Approach

A step-by-step breakdown of how we execute and deliver this service.

1

Server Hardening

Installing firewalls, generating automated SSL renewals, and closing unused server ports.

2

Automated Backups

Configuring secure database snapshots and server uploads to remote cloud storage locations.

3

Dependency Upgrades

Regularly scanning and updating Node packages, Composer libraries, and PHP/Laravel versions.

4

Uptime Monitoring

Configuring automated ping alerts to instantly notify our team in case of any hosting irregularities.

5

Helpdesk Support

Providing dedicated hours for troubleshooting bugs, adding text/image updates, and patching layouts.

Get Started Today

Ready to Get Started?

Discuss your project needs with our technical architect and get a free architectural roadmap.

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